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post #1 of 7 (permalink) Old April 20th, 2017, 20:54 Thread Starter
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My buddy cannot login any more, he said he's emailed the admin, however they never respond. When I go to his profile it says active. His name is booster2.
Any help would be appreciated.
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post #2 of 7 (permalink) Old April 21st, 2017, 08:58
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I will contact them directly to get it resolved.

However, it looks as if their email address is spelled incorrectly. I have sent an email to what I believe is the proper one.

If you speak to them please have them confirm their email address and PM it to us directly.

If they do not receive my email, have them use the Contact Us form and we will investigate. We cannot find any record of previous emails sent through Contact Us so there may be an issue with them completing the form.

Thanks,
- JB

Last edited by MR2 Admin; April 21st, 2017 at 09:03.
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post #3 of 7 (permalink) Old April 22nd, 2017, 08:01 Thread Starter
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Ok thanks I will text him now.
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post #4 of 7 (permalink) Old April 24th, 2017, 10:39
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Hey there,

Have you manged to get a hold of them?

Richard.
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post #5 of 7 (permalink) Old April 25th, 2017, 08:51 Thread Starter
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I did this morning, he said he did the "contact us" thing last night. Also he said his email should have been xxxx, however that's an old email and his new email is xxxx

Last edited by MR2 Admin; April 25th, 2017 at 15:33. Reason: emails
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post #6 of 7 (permalink) Old April 25th, 2017, 15:36
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Hey there,

I updated his account to his current email as you provided and sent him a password reset. His old email was misspelled but nonetheless, his current is now on there and the password reset should work for him.

I edited your posts because it contained email address - we do this for the safety of members so they don't get people spamming them and what not. Hope you understand. Anytime you need to provide email address or any type of contact info, please use the PM method as that is private. Thank you for your understanding and for assisting your friend in this matter.

Cheers,
Natalie
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post #7 of 7 (permalink) Old April 25th, 2017, 16:24
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Thank you so much
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